Document management from A to Z
- Web-based document viewer
- Mobile document capture and digital signature
- Intelligent document generation
Automatization of working processes
- Easy to use low-code BPM platform
- Easy modeling in the BPM 2.0 standard
- Full integration into your systems
Quality and consistency of correspondence
- Dynamic document creation
- Audit-proof template management
- Centralized omni-channel communication
Digitalization meets artificial intelligence
- Self-learning text recognition and text extraction
- Anonymization and pseudonymization
- AI-based data protection
Document management from A to Z
- Web-based document viewer
- Mobile document capture and digital signature
- Intelligent document generation
Quality and consistency of correspondence
- Dynamic document creation
- Audit-proof template management
- Centralized omni-channel communication
Optimization of work processes
- Easy to use low-code BPM platform
- Easy modeling in the BPM 2.0 standard
- Full integration into your systems
Digitalization meets artificial intelligence
- Self-learning text recognition and text extraction
- Anonymization and pseudonymization
- AI-based data protection
Document (Lifecycle) Management
The individual modules of Document Lifecycle Management are responsible for the complete lifecycle of your documents, from incoming mail processing to template creation and archiving, and they optimize the document management processes.
The use of platform-independent standards and the architecture with flexible and modular expansion options offer you security of use and high investment protection.
- Web-based document viewer
- Mobile receipt entry
- Digital signature
- Omnichannel communication
- Intelligent document generation
- Inbox processing
- High compression of PDF documents
- AI-based text recognition
- Accessibility
- Support for e-invoice formats
- Long-term archiving
- Linguistic analysis
- Security

More than 200 standard software modules that can be combined and adapted to the needs of your organisation. With multi-channel integration and deployment.
Software solutions for every use case:
- AI-supported barrier-free digitization
- Efficient communication management
- Work processes automation
- Accessible software application
- PDF creation and editing
- AI-powered PDF high compression
- Privacy and data protection


Customer Communication Management
Ensure the quality and consistency of documents across the group? That’s possible with our CCM solution: create high-quality and diverse documents from intelligent templates to communicate individually and highly efficiently.
- Dynamic document creation
- Over 2,000,000 documents in the financial sector annually
- Audit-proof template management with over 100,000 templates in use
- Always communicate with your customers via the right channel
- No installation necessary at the workplace thanks to web technology
- Central control of the work processes
- Secure document exchange
- Tested accessibility
Business Process Management
Business process management allows you to automate control over the various processes in your business to free up more time and resources for innovation and growth.
- Low-code platform for your processes
- No developer necessary
- Simple modelling via BPMN 2.0
- Full integration into your systems
- Own web interface for users and administration
- Easy use of CIB functions in your processes


With artificial intelligence into a better future for all
For a long time, it was a dream of the future to automate tasks that require human-level intelligence. CIB implements this vision in the new solutions that facilitate our work on the basis of neural networks.
The goal: to create a working world in which we say goodbye to routine work and human automatism with much more time for creative and barrier-free togetherness.
- Anonymisation of documents & data
- Intelligent text recognition
- Document classification
- Syntactic analysis of texts
- Optimisation of pictorial evidence
- Recognition of important data in documents
- Meaningful completion of texts when writing
- Accessible preparation of documents
- Mail & Chatbot Support
*CIB invests 14% of its turnover in R&D with artificial intelligence. R&D intensity of German conzems according to EY 2019: 4.8%